Warranty Details
If there is any broken not made by human being, Please send us video and picture, we will check which part is broken, then we will send you free spare parts.
If the broken made by human being, we can sell you spare parts to repair it.
The following is warranty details:
Accessories Name | Warranty Period | Fault Type |
Motor | 6 months | Hall / Fault / Burnt / Quality / Failure / Performance Failure |
Battery | 6 months | Quality Failure / Capacity test is lower than 90% of the rated capacity |
Controller | 6 months | Functional Failure |
Charger | 6 months | Functional Failure |
Throttle | 6 months | Functional Failure |
Headlight/ Taillight | 6 months | Functional Failure |
Brake System/ Transmission | 6 months | Error / Oil Spill / Brake Lever Broken / Functional Failure |
Frame | 12 months | Material Fracture |
Bottom bracket/Front Axle/Sprocket Wheel | 6 months | Breakage / Deformation |
DisplayFront Fork | 12 months | Breakage / Functional Failure |
Tires/Motor Shell | 3 months | Leakage / Crack |
Cushion/Fenders | 3 months | Crack / Damage |
Other Parts | 3 months | Functional Failure |